WebPatientEncounter Feedback Report: Recommendations For Review

This report contains a summary of Christof Daetwyler's WebPatientEncounter on 4/22/2010 with a standardized patient portraying the Little case on the topic 'Breaking Bad News'

Skills Done Well:
Asked what I know or understand about my illness so far.
Asked how much information I'd like to get
Used 'I' statement to express how s/he felt about conveying the news.
Asked about/tried to mobilize social support.
Described a range of time when communicating prognosis.

Skills That Should Be Improved:
Used clear language to tell the diagnosis.
See: http://webcampus.drexelmed.edu/doccom/?m=33&p=1_40.htm
Stopped and listened after breaking the news.
See: http://webcampus.drexelmed.edu/doccom/?m=33&p=1_40.htm
Asked about emotions
See: http://webcampus.drexelmed.edu/doccom/?m=33&p=1_50.htm
Elicited my concerns or worries.
See: http://webcampus.drexelmed.edu/doccom/?m=13&p=3_0.htm
Allowed for exceptions when conveying prognosis.
See: http://webcampus.drexelmed.edu/doccom/?m=33&p=2_30.htm
Established a concrete plan for the immediate next steps.
See: http://webcampus.drexelmed.edu/doccom/?m=33&p=1_60.htm
In closing, asked if I had any questions/checked for understanding.
See: http://webcampus.drexelmed.edu/doccom/?m=10&p=2_41.htm

Skills That Need Attention:
Gave a warning shot
See: http://webcampus.drexelmed.edu/doccom/?m=33&p=1_40.htm
Acknowledged emotions
See: http://webcampus.drexelmed.edu/doccom/?m=33&p=1_50.htm
Asked if I had any questions after giving information about my illness.
See: http://webcampus.drexelmed.edu/doccom/?m=33&p=1_50.htm
Offered partnership/indicated that they would be there for me.
See: http://webcampus.drexelmed.edu/doccom/?m=06&p=6_0.htm