Student Technology Guide for Academic Year 2018 - 2019
(Including the Med Student Technology Requirement and other important information you'll need to set-up your devices)

Welcome from Drexel
College of Medicine
Information Technology
The Med Student Technology Requirement
Official Requirement for Class of 2022
Computer Set-Up Checklist
iPad Set-Up Checklist
About Computer Accounts
and Policies

Third and Fourth
Year Information

Includes patient logging requirement and best places to get internet access.

Help with Videos, Notes, Passwords & Browsers
Getting Computer HELP
Frequently Asked Questions

Getting Computer HELP!

When you need help with a problem, a password reset, a hardware problem, a problem accessing the online videos it is sometimes confusing to know who to go to. See the descriptions below and if you are unsure then contact us at or call 215-991-8263 and we will help you figure out who to contact.

College of Medicine Dean's Office
Information Technology / Technology in Medical Education (TIME)

We can answer questions and help you resolve problems with websites on Webcampus, applications that we develop and support, as well as 3rd party applications we support for the medical school curriculum. In addition we deal with classroom and lab technology, videoconferencing and presentation technology that faculty use to teach. We can also point you in the right direction if you have a problem we cannot resolve or if you are unsure who to contact.

Our office is located at Queen Lane on the 2nd floor of the K Wing - Suite 201, the same building as the Medical Simulation Center. It is staffed between 9am and 5pm. You can walk-in or schedule an appointment. Also you can always email your problem to or leave a voice message at 215-991-8263.

Arnold Smolen, PhD - Associate Dean, Information Technology  |  215-991-8564
George Zeiset - Director, TIME
  |  215-991-8511
Christof Daetwyler, MD - Assistant Professor, TIME  |  215-991-8565
Igor Los - Web Developer, TIME  |  215-991-8594

Drexel University Information Technology
Drexel University IT runs the computer center with several computers available for your use. It is located on the Ground Floor at Queen Lane (below the library). James Greene is the primary staff person there and is available Mon, Wed and Fri from 8am to 12 Noon. His office is located in the corridor just before the computer center. While IT does not repair computers, this office can resolve simple problems and help with wireless access at Queen Lane, among other things.

Drexel University IT is available to help if you are having problems with email, domain or DrexelOne accounts or wireless access. All password issues for your student email should be directed to Drexel IT. Phone and web support are available.

Phone Help
Accounts Help Desk and General Computer Support: 215-895-2020
(Password resets or problems logging into password protected resources)

Web/E-mail Help
For a complete list of help support contacts, please see