play | pause | back 5 seconds | change video rate: 1x | 1.4x | 1.8x
0
0:00:00
00:00:10
greet verbal and nonverbal
false
1
0:00:26
0:00:33
ask: what do you know?
false
2
0:00:33
00:00:40
ask: do you want to know? Are you ready for news?
false
3
0:00:40
00:01:05
tell: news direct words; self-reflection; warning
false
4
0:01:05
00:01:12
name, legitimize emotion
false
5
0:01:13
00:01:26
tell: news direct words; attentive listening
false
6
0:01:26
00:01:32
ask: what do you want to know?
false
7
0:01:32
0:01:40
attentive listening
false
8
0:01:40
00:01:52
reflection both events and emotions
false
9
0:01:53
0:02:25
tell: potential plans takes charge
false
10
0:02:26
00:02:56
I wish it were different shares distress
false
11
0:02:57
00:03:39
legitimize anger, sadness supports husband and wife
false
12
0:03:40
0:03:58
tell: news direct; and supportive nonverbals
false
13
0:03:58
0:04:01
allows interruption supportive nonverbal
false
14
0:04:01
0:04:10
attentive listening "am I going to die?"
false
15
0:04:10
0:04:49
tell: prognosis gives range
false
16
0:04:50
0:06:01
balance truth with compassion do not give false hope
false
17
0:06:02
0:06:24
tell: potential plans
false
18
0:06:25
0:06:35
partnership explore together
false
19
0:06:36
0:07:11
tell: advise explore options
false
20
0:07:12
0:07:24
partnership support
false
21
0:07:25
0:07:35
legitimize
false
22
0:07:34
0:07:59
partnership tell: options
false
23
0:08:00
0:08:23
legitmize emotional turmoil is normal
false
24
0:08:24
0:08:59
support, partnership availability
false
25
0:09:00
0:09:25
tell: news reframe
false
26
0:09:26
0:09:55
support availability
false
27
0:09:56
0:10:06
attentive listening
false
28
0:10:24
0:10:29
tell: agree on plan arrange follow up
false
29
0:10:29
0:10:47
support availability
false
30
0:10:48
0:10:59
I wish it were different
false
31
0:11:00
0:11:07
partnership nonverbal
false
0:00 / 0:00