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5
18
20
2 Warning Shot (5)
12
5
37
39
4 Simple Language (5)
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5
195
197
13 Exceptions! (5)
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5
301
303
9 Questions? (5)
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361
363
14 Next steps! (5)
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11 Social Support? (5)

The following items were scored later during Feed-Back:
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1
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1 Understanding (1)
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1
0
0
3 How much info (1)
2
5
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0
5 Stopped/Listened (5)
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1
0
0
6 I Statement (1)
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7 Ask Emotions (1)
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1
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0
8 Acknowledge Emot. (1)
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1
0
0
10 Concerns? (1)
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1
0
0
12 Prognosis! (1)
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1
0
0
15 Partnership (1)
9
5
0
0
16 Closing (5)
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1
0
0
17 Get home safe (1)
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