Getting My Computer Fixed

Can I get an extended repair warranty for my new computer?
Yes, most computers sold today have the option to extend the manufacturer's hardware warranty. It is best to purchase this extended warranty when you are buying the computer system. Some computer vendors will not allow you to purchase an extended repair warranty after you have purchased the equipment. Some extended warranties offered are "on site" coverage and some are "carry in" hardware repair warranties. Before you buy the extended repair service contract check to make sure that there are computer repair companies near your residence that will honor the service contract once you purchase it.

The COM-IT group and the University IRT (Information Resources and Technology) Department do provide limited support for setting up Microsoft Office, installing Internet Explorer and setting up your wireless card. However they do not provide repair service for student-owned computers.

Computer Fixer on Campus offers "carry in" extended hardware repair warranties on existing equipment beyond the original equipment warranty. Computer Fixer is located in room 007 in the basement of the Korman Computing Center on the Main University City Campus, and the phone number is (215) 387-5900. If you wish to purchase the "carry in" extended hardware repair warranty on your existing equipment, understand that the equipment will have to be brought in for a "bench test" before the extended warranty can be purchased. There will be a fee for the bench test if your computer's original equipment warranty has expired.
See www.drexel.edu/IRT/comfix for more information.