Technology Survival Guide for Academic Year 2008- 2009
(Including the Computer Requirement and other important information you'll need to set-up your computer)

Welcome from Drexel
College of Medicine
Information Technology
The Notebook Computer Requirement
(Official Requirment
 for the Class of 2012)
The Handheld PDA Requirement
(Official Requirment
 for the Class of 2010)
Frequently Asked Questions
about Computers
Where to Buy a Computer
and other accessories
About Computer Accounts
and Policies
Computer Checklist
(After you have your computer, make sure you complete this checklist to set it up)
PC/MAC Help with Videos, Notes Passwords & Browsers on Webcampus
Getting Computer HELP
Getting my Computer Fixed
Resources

Computer Checklist
After you have your computer, complete this list!

You've bought a new notebook, maybe you acquired a newer used notebook computer or you already had one. In either case, you must do the following items in order to have your notebook work on campus, have it function safely, and be able to access many of the course resources.

Follow these steps in the order given. You will need to have your Drexel UserID and Password(s) for some of the steps. If you haven't done so already, please activate your computer account. See About Computer Accounts and Policies.

These instructions are for Windows notebooks. Macintosh users should perform comparable steps.

1. Set or make sure that all local login accounts for your own laptop have a password.

This is a security safeguard and we recommend not having a local computer account without a password.

2. Set up your wireless connection on the campus where you are.

At the Queen Lane Medical Campus...

A secure wireless network called "Draco" is in place at the entire Queen Lane location. Complete the registration process at http://it.drexelmed.edu/tools/studentwireless

At the Center City Hahnemann Campus and the Main West Philly Drexel Campus...
Users here will connect to the Dragonfly secure wireless network. Before you use it you will need to do the following 2 steps:

A. Register your built-in or external wireless ethernet card with the Dragonfly system.
First, find the Identification Number (MAC Address) of your wirless adapter/card.

Finding your MAC Address

If you have built-in wireless ethernet, then do this on your notebook:
- Under "Start", choose "Run", then "Command"
- In the Black text screen, type this.... ipconfig /all (Note the space after ipconfig)
-
Look through all the information for this "Ethernet adapter Wireless Network Connection"
- Under this heading, look for the number after the words "Physical Address......"

    It will be 12 numbers and/or letters, seperated by dashes
    These 12 characters are the MAC address, also called ID#

Don't get the Wireless MAC address mixed up with the MAC address for
the "Ethernet adpater Local Area Conenction"

If you have an external wireless card, remove it and look for the ID # or MAC address printed on it.

Second, go to Drexel's Dragonfly website at http://inside.drexel.edu/dragonfly to register. You can use one of the public computers on the ground floor at Queen Lane below the library. You will need to login to this site with your Drexel UserID and you Password. Follow the steps given at the registration site.

B) Enable Encryption for your wireless ethernet adapter.
After successfully registering your wireless card, the dragonfly website will give you detailed instructions about setting up encryption. Follow those instructions.

3) Check that your notebook computer is 'wirelessly' on-line.
Start Internet Explorer and go to http://webcampus.drexelmed.edu
This address is the DrexelMed Curriculum page for students. You will use this page to find many resources throughout your years at Drexel. Now would be a good time to bookmark this page so you can find it later.

4) Do the Windows Updates!!! (and set your laptop to update automatically)
Windows regularly releases updates or "patches" which make the operating system better and also fix potential security flaws. Because your notebook will be connected to the public internet while on campus, you MUST do the windows updates regularly. We recommend you set them to occur automatically at least weekly. Just because you have a new computer doesn't mean Windows is up-to-date. The operating system may have been installed up to a year ago and many new updates may be needed.

Here is how to perform a Windows Update:
a) In Internet Explorer, choose "Tools" from the menu at the top, then "Windows Update"
b) At the Microsoft website you may be asked to allow the installation of the scan engine software. Please allow this to install.

c) Click the "Scan for updates" link
d) When completed (100%) look in the left hand column at Critical Updates. If there are any, then select "Perform All Critical Updates" You may have to reboot, and then go back to "Step A" to re-check the Windows Updates again to make sure they have all installed.

How to Set Windows to Update Automaically:
a) Open the Control Panel
b) Double-click the "Security Center" icon
c) Select "Automatic Updates" settings and follow instructions

5A) Download & Install Syamantec Anti-virus Corporate Edition
It is extremely important to have anti-virus software on your computer and keep it up-to-date by configuring it to automatically check for new anti-virus files online. You may have received this software (or a free trial) with your computer. Drexel also offers Symantec/Norton Ant-virus software for free download.

NOTE: You can only have 1 anti-virus software type running on your PC. If you want to download and install Symantec/Norton from Drexel, you MUST uninstall any other anti-virus software before installing Drexel's

To download Syamtec (and to see what other software is available) go to Drexel IRT's software page, at http://www.drexel.edu/irt/services/comp_mark/software.html

Follow the instructions under "DOWNLOAD IT" to log in.
When you get to the software page, open the the "Students" folder, then the appropriate folder for your laptop. Click on "SymantecAV_10" and then download the correct version to your desktop:

Double-click the files you just downloaded to start the installation process.

5B) Do the Live Update for Symantec Anti-virus Corporate Edition regularly
After installing it, open it up by double-clicking on the yellow shield icon in your taskbar (bottom right of your screen). Symantec will open and you will see a "Live Update" button, click this and follow the instructions. You should do this Live Update at least once per week or set it to perform automatically.

6A) Downlaod Microsoft Office 2007 (Office 2008 for mac) (or purchase the CD for a small handling fee)
To download Microsoft Office 2003 (and to see what other software is available) go to Drexel IRT's software page, at http://www.drexel.edu/irt/services/comp_mark/software.html

Follow the instructions under "DOWNLOAD IT" to log in.
When you get to the software page, open the the "Students" folder, then the appropriate folder for your laptop. Click on "MicrosoftOffice2007" then download to your desktop:


Alternately, you can purchase Office 2007 (Office 2008 for Mac) Professional for Students on CD for a small fee. Go to http://www.drexel.edu/irt/services/comp_mark/software.html and click on "BUY IT"

6B) Install Microsoft Office 2007 (Office 2008 for Macs)
Double-click the file you just downloaded to start the installation process and follow all on screen instructions. Make sure you install at least Word, Powerpoint and Excel.


6C) Do Microsoft Office Updates
After you installed Microsoft Office, you may have accepted it's offer to perform the Office Updates. Just like the Windows Updates, the Office Updates provide a quick way to get any enhancements to the Office software which you installed.
- TO DO THIS, go to the same Windows Update screen in Step 4. Look for the link that says "Office Family" in the top horizontal menu on that page. Click on it and follow the steps to do Office upates.

7) Disable pop-ups for the webcampus site
Pop-up blockers are wonderful, but the Webcampus website needs you to allow pop-ups in order for the website to function.
Windows has it's own pop-up blocker which works fine. In addition the Google, Yahoo, Comcast and Verizon toolbars (if you've downloaded these) also contain pop-up blockers. Whichever you choose to use, just be sure to allow an exception of "drexelmed.edu" to the pop-up blocker settings. You only really need one pop-up blocker program to be running.

8) Make sure you have ALL of the following players/software installed on your system.