Welcome to doc.com, Version 2.6           

We've enhanced the look and feel of more than 400 videos, reprogrammed them for smooth running on most browsers, added assessment questions, and revised texts.

Explanation video about doc.com Explanation Video how to use doc.com

Main Credits:
Autors and contributors are credited at their modules:

Dennis Novack, MD
Drexel University College of Medicine
Editor and Project Director
Bill Clark, MD
Harvard Medical School
Managing Editor
Ron Saizow, MD
University of Oklahoma College of Medicine, Tulsa
Chief Editor
Christof Daetwyler, MD
Drexel University College of Medicine
Project Design, Development, Production, Postproduction, and Implementation
George Zeiset, BA
Drexel University College of Medicine
Video Production
Arnold Smolen, PhD
Drexel University College of Medicine
Supervision of Learning Management System Development and Implementation
Drexel University Co-op Students
Implemantation of the Learning Management System

Chris Pallozola
American Academy on Communication in Healthcare

Coordination and PR

The concepts of "doc.com" in a nutshell: This unique resource provides its users with knowledge, skills review, and opportunities for reflection. It also fosters learning about complex communication and relationship challenges. Each of 40 learning modules presents key principles, evidence-based recommendations, and a skills checklist. Authors demonstrate key skills in video encounters with standardized patients and provide video and text commentary on the interview. The interview challenges help learners develop sensitivity to differing communication styles and difficult situations, and the flexibility to respond respectfully and skillfully.

System Requirements : Most Macintosh and Windows Systems. multi-media capable computer, pop-up menus must be enabled, newest version of QuickTime must be installed.

Acknowledgements: This project was made possible through the generous support of the Arthur Vining Davis Foundations, and we are very grateful to Program Directors Cheryl Tupper and Ann O'Keefe and Executive Director Jonathan Howe.  Drexel University College of Medicine also contributed substantial resources to ensure the success of this project.  We are indebted to former Dean Steve Klasko, and Vice Dean for Education Barbara Schindler. 
The leaders of the American Academy on Communication in Healthcare have been generous in sharing their time and wisdom, and we especially thank Beth Lown and Rob Shochet.  We appreciate input from Geoff Gordon and Fred Platt.  Their marvelous handbook, the "Field Guide to the Difficult Patient Interview" was derived from the same list of competencies developed by AACH faculty.  Many will find this handbook a helpful companion to doc.com.  Finally, the editors acknowledge and thank our wives Janet, Cathey, Mary Jo, and Maga for their love and forbearance.


Info and Contact: Ms. Chris Pallozola chris@aachonline.org (636) 449 5080