If your school or program or course director directed you to sign up for doc.com, please register here, so that you will be recognized as belonging to that institution.

FREE TRIAL: doc.com offers a free trial to any group that wishes to consider doc.com as a curriculum resource. Faculty, Course organizers, Program Directors, etc., please contact Ms. Chris Pallozola, Executive Director of AACH at chris@aachonline.org to access this no-strings, simple-to-arrange offer.

FOUR FREE / DEMONSTRATION MODULES: Below are posted 4 of the 42 doc.com modules, and you can access them with a click, anytime, free of charge. The text and video content of these modules is complete, but this free version is not integrated with doc.com's leaning management system (LMS). The LMS functions allow learners to answer multiple choice and discussion questions that their faculty can access and respond to, give faculty the ability to assign tasks to learners and / or to learning groups, and more.

TABLET COMPUTERS: The 4 free / demonstration modules play well on Android and iPad Tablets, as well as Windows PC's and Macintosh computers. All 42 doc.com modules play on Windows and Macintosh computers that have the Flash® Plug-in installed. By February 2012, all doc.com modules will support a HTML5 version in case that there is no Flash support; therefore they'll play on all modern computers and tablets as do the current free demonstration modules.

	DEMO module 06: Build a Relationship by Julian Bird, M.D Kings College, London and Steve Cole MD, SUNY, Stony Brook
	DEMO module 23: Communicating with Geriatric Patients by Brent C. Williams, MD, MPH and James T. Pacala, MD, MS
	DEMO module 24: Tobacco Intervention by Michael Goldstein MD, Brown University and Institute for Healthcare Communication, and Susan Swartz Woods MD, Oregon Health & Sciences University
	DEMO module 30: The Clinical Assessment of Substance Use Disorders by Barbara A Schindler M.D. and Ted Parran M.D. Drexel University College of Medicine and Case Western Reserve This module has been produced with substantial support by the National Institute on Drug Abuse NIDA With Doctoring Curriculum Facilitator Guide

About doc.com

"doc.com" in a nutshell: A web-based curriculum resource, doc.com transforms the quality of teaching and learning of healthcare communication skills.  doc.com’s innovative multi-media features engage and stimulate both faculty and learners. Each of doc.com’s 41 learning modules presents key principles, evidence-based recommendations, and a behavior skills checklist. doc.com includes more than 400 videos.  Authors demonstrate interactional skills in encounters with standardized patients and provide video and text commentary on them; additional video vignettes serve as triggers for discussion. Interactive elements include assessment questions, feedback capability and portfolio documentation. doc.com fosters development of sensitivity to diverse communication styles. Learners can attain the competence to communicate their caring in “routine” exchanges, as well as the competence to respond flexibly and respectfully in challenging communication and relationship situations.

doc.com video loop: by clicking HERE you may open a looping video showcasing 8 doc.com modules

How to use "doc.com": There are two videos that explain how to work with doc.com.

What is doc.com?	How facilitators can make best use of doc.com!

We're in the process to replace these videos with new ones that cover all the functionalities of version 4.1.

Main Credits:

Dennis Novack, MD Drexel University College of Medicine Editor and Project Director

Christof Daetwyler, MD Drexel University College of Medicine Project Design, Development, Production, and Implementation

Bill Clark, MD Harvard Medical School Managing Editor

Ron Saizow, MD University of Oklahoma College of Medicine, Tulsa Chief Editor

Acknowledgements: This project was made possible through the generous support of the Arthur Vining Davis Foundations, and we are very grateful to Program Directors Cheryl Tupper and Ann O'Keefe and Executive Director Jonathan Howe.  Drexel University College of Medicine also contributed substantial resources to ensure the success of this project.  We are indebted to former Dean Steve Klasko, and Vice Dean for Education Barbara Schindler. 
The leaders of the American Academy on Communication in Healthcare have been generous in sharing their time and wisdom, and we especially thank Beth Lown and Rob Shochet.  We appreciate input from Geoff Gordon and Fred Platt.  Their marvelous handbook, the "Field Guide to the Difficult Patient Interview" was derived from the same list of competencies developed by AACH faculty.  Many will find this handbook a helpful companion to doc.com.  Finally, the editors acknowledge and thank our wives Janet, Cathey, Mary Jo, and Maga for their love and forbearance.

VERSION UPDATES: Version 4.1 was installed on November 22, 2010: NEW is the inclusion of facilitator guides for doc.com doctoring curriculum and a search function. REMINDER: Version 4.0 additions included a redesign of all modules, and re-encoding for high quality of all videos, and the ability to play them full-screen. For the Learning Management System, Version 4.0 additions allow institution administrators to bulk sign-up users and to bulk assign them into learning groups. And learning group administrators now can easily assign tasks to their learners and assess learner performance on both Multiple Choice and Free Text questions.

Info and Contact: Ms. Chris Pallozola chris@aachonline.org (636) 449 5080

On the list below you can get an impression what the full version of "doc.com" is covering.

BASIC MODULES

• 01 Overview
  Geoff Gordon, M.D., Oregon Health & Science University
  
• 02 Integrating self-reflection and self-awareness
  Ron Epstein MD, Rochester University
  
• 03 Therapeutic Aspects of Medical Encounters
  David Brody MD, Dennis Novack MD, Drexel University College of Medicine
  With Doctoring Curriculum Facilitator Guide
  
• 04 Balance, Self Care
  John F. Christensen, Ph.D., Legacy Health System, Portland, Oregon

ESSENTIAL ELEMENTS

• 05 Structure and content of the interview
  Auguste H. Fortin VI, MD, MPH, Yale University; Francesca Dwamena, MD, Michigan State University; Robert C. Smith MD, ScM, Michigan State University
  
• 06 Build the relationship
  Julian Bird, M.D Kings College, London & Steven Cole MD, Stony Brook University
  
• 07 Open the discussion
  Beth Lown MD, Harvard University; Ron Saizow, University of Oklahoma
  
• 08 Gather information
  Beth Lown MD, Harvard University
  
• 09 Understands the patient’s perspective
  Beth Lown MD, Harvard University
  
• 10 Share information
  Beth Lown MD, Harvard University
  With Doctoring Curriculum Facilitator Guide
  
• 11 Reach agreement
  Beth Lown MD, Harvard University
  
• 12 Provide closure
  Beth Lown MD, Harvard University

ADVANCED ELEMENTS

• 13 Responding to strong emotions
  Barry Egener MD, Legacy Health System, Portland, Oregon
  With Doctoring Curriculum Facilitator Guide
  
• 14 It Goes Without Saying: Nonverbal Communication in Clinician-Patient Relationships
  Cecile A. Carson, M.D. and Jeannette M. Shorey II, M.D.
  
• 15 Cultural Issues in the Interview
  Calvin Chou MD, PhD, University of California
  
• 16 Promoting Behavior Change and Adherence
  Michael Goldstein MD Brown University & F. Dan Duffy MD, American Board of Internal Medicine
  With Doctoring Curriculum Facilitator Guide
  
• 17 Shared Decision-Making
  Clarence Braddock MD, Stanford University
  
• 18 Exploring sexual issues
  Rich Frankel PhD, Indiana University; Elizabeth Edwardsen MD, Rochester University, Sarah Williams MD
  
• 19 Exploring Spirituality & Religious Beliefs
  Shimon Waldfogel, Thomas Jefferson University

COMMUNICATING IN SPECIFIC SITUATIONS

• 20 Family Interview
  Kathy Cole-Kelly Case Western, Tom Campbell, Rochester University
  
• 21 Communication and Relationships with Children and Parents
  Elizabeth Rider MSW, MD, Harvard University
  
• 22 The Adolescent Interview
  Ken Ginsberg MD, Oana Tomescu MD, University of Pennsylvania
  
• 23 The Geriatric Interview
  Brent C. Williams MD, MPH, James T. Pacala MD, MS
  
• 24 Tobacco Intervention
  Michael Goldstein MD, Brown University and Institute for Healthcare Communication, and Susan Swartz Woods MD, Oregon Health & Sciences University
  
• 25 Diet/ Exercise
  Geoff Williams MD, Rochester University
  
• 26 Anxiety/Panic Disorder
  Steven Locke MD, Harvard University
  
• 27 Depression
  Steven Cole MD, Stony Brook University
  With Doctoring Curriculum Facilitator Guide
  
• 28 Domestic Violence
  Nielufar Varjavand MD, Drexel University
  With Doctoring Curriculum Facilitator Guide
  
• 29 Alcoholism Diagnosis and Counseling
  William Clark MD, Harvard University
  With Doctoring Curriculum Facilitator Guide
  
• 30 The Clinical Assessment of Substance Use Disorders
  Barbara A. Schindler MD, Drexel University College of Medicine, and Ted Parran MD, Case Western Reserve
  With Doctoring Curriculum Facilitator Guide
  
• 31 Medically Unexplained Symptoms and Somatization
  Francesca Dwamena, MD, Michigan State University; Felice Milan MD, Albert Einstein College of Medicine; Auguste H. Fortin VI, MD, MPH, Yale University, Robert C. Smith MD, ScM, Michigan State University
  
• 32 Advance Directives
  Robert Arnold MD, University of Pittsburgh, and Krista Hirschmann, PhD, Lehigh Valley Hospital Network
  
• 33 Giving Bad News
  Tim Quill MD, University of Rochester
  With Doctoring Curriculum Facilitator Guide
  
• 34 Communication Near the End of Life
  Muriel Gillick MD, Harvard University
  With Doctoring Curriculum Facilitator Guide
  
• 35 Discussing Medical Error
  Peter Barnett MD, University of New Mexico
  
• 36 Terminating the Doctor/Patient Relationship
  Peter Lichstein MD, Wake Forrest University

COMMUNICATING WITH COLLEAGUES

• 37 The oral presentation
  Alicia Monroe, M.D. Brown University
  
• 38 Communication within Health Care Teams
  Cathy Risdon MD, McMaster University, Marla Rowe MD, Wayne State University, Zeev Neuwirth MD PhD, Harvard University, Anthony Suchman MD, Rochester University
  
• 39 Talking with Impaired Colleagues
  Peter Barnett MD, University of New Mexico
  
• 40 Giving Effective Feedback: Enhancing the Ratio of Signal to Noise
  Burt Landau PhD, Drexel University College of Medicine, Philadelphia
  With Doctoring Curriculum Facilitator Guide
• 41 Professionalism: Boundary Issues
  Elizabeth Gaufberg MD, MPH, Harvard Medical School
  With Doctoring Curriculum Facilitator Guide
• 42 Effective Clinical Teaching
  Dennis Novack MD, Allison Ferris MD, Burton Landau PhD, Drexel University Colllege of Medicine, and Ronald Saizow MD, University of Oklahoma
  With Guidelines for Residents